1win is committed to protecting the privacy and personal data of all our users. We process information responsibly and in accordance with international data protection standards. This Privacy Policy explains in clear terms what data we collect, why we collect it, how we use it, how we protect it, with whom we share it, and what rights you have as a player. We regularly review this policy to ensure it remains up to date with any changes in our services or legal requirements. By registering an account, making a deposit, or using our platform, you confirm that you have read, understood, and agree to this Privacy Policy.
Information We Collect
We collect only the information necessary to provide a secure and personalised betting and casino experience. During registration, we require your full name, date of birth, email address, phone number, and preferred currency. We also automatically collect technical data such as IP address, device type, operating system, browser version, and usage patterns through cookies and similar technologies. Financial records include deposit and withdrawal details and chosen payment methods. Gameplay and betting activity logs help us support responsible gaming features and fraud prevention. For verification purposes (especially withdrawals), we may request identity documents such as a passport or national ID.
How We Use Your Information
Your data is used to create and manage your account, verify your identity, process transactions, settle bets, and deliver games. It also helps us personalise your experience by recommending relevant sports events or casino games. We analyse usage patterns to improve our services, prevent fraud, and promote responsible gambling. With your consent, we may send you updates about bonuses and promotions. Anonymised data is used for statistical analysis and platform optimisation.
Sharing and Disclosure
We share personal data only when strictly necessary. Payment providers receive transaction details needed to complete deposits and withdrawals. Trusted service partners (hosting, analytics, support) access limited data under strict confidentiality agreements. We may disclose information to regulatory authorities if required by law. We never sell your personal data to third parties for marketing purposes.
Security Measures
We use industry-leading security standards to protect your information. Data is encrypted during transmission and storage. Access is limited to authorised personnel only. We conduct regular security audits and vulnerability assessments. You can further secure your account by enabling two-factor authentication.
Your Rights
You have the right to access, correct, delete, or restrict the processing of your personal data. You may withdraw consent for marketing at any time and manage cookie preferences through your browser or our consent tool. To exercise these rights, please contact our support team.
Cookies and Tracking
We use essential cookies for site functionality, performance cookies for analytics, and marketing cookies (with your consent) for personalised offers. You can adjust your preferences at any time.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be notified via email or a notice on our website. Continued use of 1win after updates means you accept the revised policy.